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DigAI + WhatsApp Cloud API (WABA)

Official Meta WhatsApp Cloud API for approved message templates, high-volume broadcasts, and read analytics.

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Core Capabilities

What the WhatsApp Cloud API (WABA) connector delivers

01

Template Management

Sync approved Meta interactive message templates with buttons and media headers.

02

Broadcast Campaigns

Schedule campaigns to segmented contact groups with automated queueing.

03

Real-Time Delivery Stats

Track Sent, Delivered, Read, and Failed statuses per recipient.

Interactive Schema

Data Mapping: WhatsApp Cloud API (WABA)→ DigAI

Explore how incoming attributes are mapped, formatted, and stored in your CRM.

Field-by-Field Data Synchronization

Hover or tap any field below to trace how WhatsApp Cloud API (WABA) attributes translate into DigAI contacts.

Automatic Type Coercion & Normalization
WhatsApp Cloud API (WABA) Source FieldDigAI Target Field
Sample Record Transformation Sanitized & Stored
wa_id (Phone)
“+91 98201 12345”
Contact.phoneindexed string

DigAI automatically checks for deduplication on phone and email before appending custom tags. Existing contacts have their fields updated in-place without overwriting previous history.

Workflow Nodes

Triggers & actions unlocked in your visual builder

trigger

New WhatsApp API lead

Fires when an unknown number messages your official WhatsApp line.

action

Send WhatsApp message

Dispatches pre-approved templates or session messages with buttons.

Setup Guide

Connect in 3 simple steps

1Est. 5 min

Connect Meta Business Manager

Log in to Meta for Developers and link your verified WhatsApp Business Account (WABA).

Prerequisite: Meta Business Manager admin access
2Est. 5 min

Verify Phone Number

Add your business number and complete Meta SMS/voice OTP verification.

Prerequisite: Clean phone number not registered on WhatsApp app
3Est. 10 min

Submit Templates for Approval

Create welcome greetings and appointment templates; Meta typically approves within 15 minutes.

Limits & Honest Platform Notes

We believe in upfront clarity. Here are the rate limits, API quotas, and platform constraints to keep in mind:

  • Meta conversation-based pricing applies per 24-hour service or marketing window.
  • Business-initiated messages require pre-approved templates.
  • Subject to Meta Business phone number quality tiering (Tier 1: 1,000 unique recipients/24h).

Works well with

Integration

Meta Lead Ads

Use Case

WhatsApp lead follow-up

Frequently Asked Questions

Yes, Meta requires a phone number that is not currently active on the regular WhatsApp or WhatsApp Business mobile app.

Automate WhatsApp Cloud API (WABA) with DigAI today

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