Subprocessors.
The third-party providers that help us deliver the DigAI platform. We maintain an up-to-date register of all data infrastructure, messaging, and payment vendors.
| Data Involved | DPA / Policy | |||
|---|---|---|---|---|
Cloud Infrastructure & Database Hosting Provider {{HOST}} | Core application server hosting, database clusters, and secure object storage | All encrypted application data, CRM records, and media attachments | India (Mumbai Region) {{CONFIRM}} | Policy |
Customer-Configured SMTP Mail Server You choose | Outbound marketing and transactional email dispatch through your own domain | Recipient email addresses, email subjects, email body text | Chosen by Customer (e.g. Google Workspace, Amazon SES, Zoho, SendGrid) | Direct agreement |
Customer-Selected AI Provider You choose | Natural language text completion and customer query processing for Micro-Brain agents | Grounded document excerpts, customer query text (no model training) | Chosen by Customer (e.g. OpenAI, Anthropic, or private API endpoint) | Direct agreement |
Edge CDN & Security Defense Network {{PROVIDER}} | DDoS mitigation, web application firewall (WAF), and SSL/TLS edge caching | Ephemeral HTTP traffic headers, IP addresses (no permanent storage) | Global edge network | Direct agreement |
Google LLC | Google Sheets contact synchronization, Google Calendar meeting invites, OAuth authentication | Spreadsheet rows, calendar attendee emails, appointment times | United States & Global data centers {{CONFIRM}} | Policy |
Meta Platforms, Inc. | WhatsApp Cloud API messaging, Meta Lead Ads ingestion, Facebook/Instagram social publishing | WhatsApp phone numbers, customer chat messages, Meta form submissions | United States & Global data centers {{CONFIRM}} | Policy |
Razorpay Software Pvt. Ltd. | Payment gateway processing for UPI, credit/debit cards, and payment link receipts | Order amounts, payment reference IDs, billing names (no raw card data) | India | Policy |
Transactional Email Delivery Infrastructure {{PROVIDER}} | System notifications, password resets, and account verification emails | Account admin email address, notification content | India & Global {{CONFIRM}} | Direct agreement |
Subprocessor Onboarding & Notification Policy
DigAI maintains an active register of all subprocessors. We provide at least 30 days’ advance written notice {{CONFIRM}} via registered email to organization administrators prior to engaging any new subprocessor that processes customer personal data. Customers may object to a new subprocessor on reasonable data protection grounds.
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Receive an automatic email notification whenever our subprocessor register is updated or a new vendor is proposed.
Subprocessor Register History
Audit log of all additions, modifications, and removals from our subprocessor list.
Initial Baseline Subprocessors Register Published
Documented core messaging, payment, and cloud infrastructure partners for DigAI platform v2.6.
Need vendor evaluation documentation?
Our security team provides complete DPA signed copies and vendor assessment questionnaires.