Run 40 people and 50,000 contacts on one system.
The Growth plan, backed by hands-on rollout, dedicated WhatsApp Cloud API onboarding, and tenant-level data governance.
Scale Architecture Limits
Granular per-module role permissions
Organisation-scoped data isolation
With click and open tracking
Need custom volume beyond 50,000 contacts? Talk to our engineering team
Governance for scaling organizations
No shared passwords, no unassigned conversations, and zero data leakage between departments.
Per-Module Role Permissions
Assign exact module boundaries: restrict contact exports, lock revenue visibility, and scope staff strictly to assigned leads.
Tenant-Level Data Isolation
Every database query is strictly scoped by organization ID. Automated cross-tenant tests run continuously to prevent data leakage.
Immutable Staff Audit Logs
Verify which teammate replied to an enquiry, updated contact lifecycle status, or modified deal pipeline values.
Automated Lead Distribution
Round-robin assignment, weighted routing, and overdue escalation rules keep 40 team members operating as one cohesive unit.
Internal Operations & Workspaces
Manage internal company projects, task lists, checklists, and billable time logs right alongside your customer messaging.
Hands-on 4-week rollout plan
Our solutions team builds your architecture, sanitizes your data, and trains your team.
Architecture Discovery & Data Audit
- Current tool stack & field mapping audit
- Team role hierarchy and permission matrix specification
- WhatsApp phone number & Meta Business Manager verification check
Data Migration & WhatsApp Onboarding
- Bulk CSV sanitization, de-duplication, and contact ingestion
- Google Sheets live two-way sync configuration
- WhatsApp Cloud API template submission & Meta approval
Workflows & Staff Role Training
- Building 26-action custom automation recipes and assignment rules
- Role-based training for managers, receptionists, and reps
- Dry-run testing of lead distribution and emergency routing
Go-Live & Dedicated Hypercare Support
- Traffic cutover: connecting forms, ads, and phone numbers
- Real-time delivery monitoring and queue health inspection
- Dedicated Slack/WhatsApp bridge with DigAI engineering leads
Bring your existing customer data
Zero loss of contact timelines, deal values, or active WhatsApp threads.
Zero-Downtime Data Consolidation
Move from multiple fragmented sources into one clean, de-duplicated tenant record.
Legacy CRM Database
.CSV / SQL exportGoogle Sheets Tracker
Live 2-way syncExternal Contact Book
vCard / Excel| Contact | Original Source | Assigned Staff | Status |
|---|---|---|---|
| Ananya Sharma (+91 98201...) | Google Sheets #Row 142 | Neha V. | Active |
| Vikram Malhotra (+91 99100...) | Legacy CRM Export | Rohit K. | Active |
What’s not included yet — strictly honest architecture
We never promise enterprise features we cannot deliver today. Here is our exact development status.
SSO / SAML Authentication
Google and email authentication are live; enterprise SAML / Okta is currently in development.
On-Premise Deployment
DigAI is an India-cloud SaaS platform. Dedicated on-premise hardware deployments are not offered.
Custom Contractual SLA
99.9% target with public status transparency; bespoke contractual guarantees available upon review.
Security & Compliance Review Kit
Have a vendor security questionnaire or data privacy audit? We’ll complete it honestly within 48 hours.
Buyer & compliance questions
Common inquiries from operations heads, COOs, and purchasing departments.
Yes. Growth subscriptions can be invoiced annually via NEFT/RTGS with complete GST tax invoicing for your accounting department.
Ready to design your Growth rollout?
Talk to our solutions engineering team. We’ll map your organization and send a structured migration plan.