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Conversations · WhatsApp Cloud API

Official WhatsApp, at business scale

Templates with Meta approval status, campaigns with a queue, and delivery and read analytics — on the official Cloud API.

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< 10 sec

average first response with AI hand-off

1

shared inbox for the whole team

2×

more chats handled per staff member

Illustrative

How it works

  1. 1

    Turn it on

    Open WhatsApp Cloud API from the sidebar — it’s already included in your workspace.

  2. 2

    Make it yours

    Set it up with your own details, fields, templates or staff in a few minutes.

  3. 3

    Let it run

    Connect a workflow so it works for you around the clock, even at 11 p.m.

What WhatsApp Cloud API does

  1. Templates with approval status

    Create templates and see Meta approval status before you schedule a campaign.

  2. Campaigns and queue

    Send campaigns to segments and watch the queue drain message by message.

  3. Delivery and read analytics

    Track sent, delivered and read, plus your number’s quality rating.

  4. Welcome messages and interactive replies

    Greet new chats automatically and use buttons and lists to guide replies.

Try it here — no login

A small, working sandbox of the real thing.

Rohan Kapoor · WhatsApp

Kya kal 3 baje ka slot free hai? (Is 3 PM tomorrow free?)

Quick replies — variables fill in

Works with

Workflow triggers

New lead · New WhatsApp API lead · Tag added · Pipeline stage changed · Form submitted · Appointment booked or updated

Workflow actions

Add tag · Remove tag · Add / update CRM · Change lead quality · Convert lead to customer · Add to contact group · Assign to staff · Assign to AI agent · Change appointment status · Grant course access · Revoke course access · Grant community access · Revoke community access · Send WhatsApp message · Send email · Internal notification · Webhook · Advanced webhook · Delay · Evaluate condition · Execute automation · Remove automation · Exit

Use cases

Plans and limits

BasicProGrowth
WhatsApp Cloud API
Contacts2,00010,00050,000
Staff seats52040
Emails / month5,00025,0001,00,000

Roadmap: WhatsApp Flows are on the roadmap. See roadmap

WhatsApp Cloud API questions

Yes. The Cloud API requires a verified Meta Business account. Our onboarding add-on can help with setup.

Put WhatsApp Cloud API to work tonight.

Set up in minutes. No card required.